Bailey Mae Byron Bay

Hair | Make-up | Bridal | Brows | Beauty

FAQ

What lengths can I purchase from Bailey Mae?

Bailey Mae's custom wefts can be ordered to your preferred length. 16inch all the way through to 22inch.

What colours do Bailey Mae offer?

Our aim is to enhance your clients natural hair colour instead of having to create a new one (although you can if you like).

With our colours you will be able to customise a weft that either matches your client's hair all over or add highlights to the weft to add dimension.

Bailey Mae has over 15 colours in our range. From bleach blonde all the way through to jet black.

How much hair is in one pack?

Bailey Mae wefts are 100g - half packs can be purchased if your client requires more hair.

What hair type are the Bailey Mae wefts?

Bailey Mae wefts are naturally straight.

How much hair should I order for my clients?

It will depend on the results your client is looking for. See below for a guide:

  • 100g (6 pieces/1 packet) for clients with fine to medium hair and mid - long length hair
  • 150g (9 pieces/1.5 packets) for clients with medium hair and mid - long length hair
  • 200g (12 pieces/2 packets) for clients with thick hair and short to medium length hair
How many colours can I use to create my custom weft?

You can use up to three colours to create a highlighted custom weft.

How long will it take for my Bailey Mae custom weft to arrive?

Once we have confirmed your order your weft will take up to 14 days to arrive. To save your clients time we recommend rebooking your client for installation only once we have confirmed the weft has been shipped to you.

Please note in busy periods the weft may take longer to arrive. Bailey Mae will note this upon ordering if necessary.

How long does the hair last?

Bailey Mae wefts can last up to one year with the correct care. It is important to educate your client on the methods of maintenance outlined on our take home care card.

Can I colour my clients weft?

Our wefts are made to order with many different shades to choose from. Choosing the colour of your weft together with your client should result in a perfect colour match.

If it is essential to colour the weft please do a spot test first.

Any colour applied to the weft voids return policy.

Can the weft be permed?

Bailey Mae does not recommend perming our wefts. Doing so voids return policy.

Can you use heat styling and products on a Bailey Mae weft?

Yes, although we do not recommend over use of heat styling. Like natural hair it will cause breakage.

Products are fine to use as long as they are sulphate free.

Can I purchase a colour wheel?

All Bailey Mae training kits come with a colour wheel, should you wish to purchase extras please get in touch.

Bailey Mae colour wheels are a only a guide when colour matching, like natural hair our wefts will vary ever so slightly to the colour wheel.

Can I return the weft?

Faults

Bailey Mae guarantees our wefts to be free from faults. All wefts are quality controlled in our factory and in Bailey Mae HQ before being shipped to the salon.

Should your weft arrive faulty or damaged, Bailey Mae will replace the order within 30 days of your claim.

Bailey Mae requires any faulty/damaged wefts to be returned for assessment.

This guarantee does not cover damage caused by general wear and tear or neglect of your client.

After installation

Wefts should only be installed by a trained stylist and worn under the conditions specified in our care card.

Please familiarise your client with the care card and emphasize the following to guarantee excellent results and longevity of the weft.

Avoid

  • Excessive pulling or forceful brushing - Both may result in shedding, weft to pull from stitching and weft to slip.
  • The use of home dye kits
  • The removal of the weft without a professional - this may result in the loss of clients natural hair.